Thank you for visiting Basesun. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website and services. By using our website, you consent to the practices described in this policy.
Information We Collect
1.1. Personal Information:
We may collect personal information such as your name, email address, postal address, phone number, and other identifiable information that you voluntarily provide to us. We collect this information to fulfill your orders, provide customer support, improve our services, and comply with legal obligations.
1.2. Usage Data:
We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
How We Use Your Information
2.1. We use your personal information to:
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Provide and improve our services and products.
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Communicate with you, including responding to inquiries and providing customer support.
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Send you promotional materials and updates if you've opted to receive them.
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Analyze website usage and trends to enhance the user experience.
How We Share Your Information
3.1. We do not sell, rent, or lease your personal information to third parties. However, we may share your information with:
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Service providers who assist us in running our business (e.g., payment processors, shipping companies, analytics services).
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Legal authorities if required by law or to protect our rights and safety.
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If you are accessing our website from outside of Hong Kong, please be aware that your information may be transferred to, stored, and processed in Hong Kong or other countries where our service providers are located.
Cookies and Tracking Technologies
4.1. We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences. You can manage your cookie preferences through our website’s Cookie Settings page, where you can enable or disable different categories of cookies.
Your Choices
5.1. You can update or delete your personal information by contacting us. You can also unsubscribe from marketing communications by following the instructions provided in those emails.
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Depending on your location, you may have rights under applicable privacy laws, such as the right to access, correct, delete, or restrict processing of your data. To exercise these rights, please contact us.
Data Security
6.1. We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, while we take reasonable measures to protect your information, no system is completely secure. If you believe your personal data has been compromised, please contact us immediately.
Data Retention
7.1. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When we no longer need your information, we securely delete or anonymize it.
Links to Other Websites
8.1. Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of those sites before providing any personal information.
Changes to this Privacy Policy
9.1. We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date. If we make significant changes, we will notify you by email or through a notice on our website before the changes take effect.
Contact Us
10.1. If you have any questions or concerns about our Privacy Policy, please contact us at support@basesuntech.com.
This Privacy Policy is designed to help you understand how we collect, use, and safeguard your personal information. By using our website, you acknowledge that you have read and understood this policy.